What to Say When You Need Them to Pay: A communications guide

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Better communication is the key to driving improved payment - and ultimately student - outcomes.

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This report will cover:

This report will cover:

Why communications is a qualitative, not quantitative challenge
How going beyond email is key
The importance of personalization
Why clustering messaging around dates works

 



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After reading, you will be able to share:

After reading, you will be able to share:

Ideas to improve your emails
Ways to improve your cadence and calendar
Suggestions to capture students' attention
Plans to increase on-time payments

 

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Communications Guide